With the exception of Hartford's Bradley International Airport, I have a very hard time with a few things ... Here are the problems, and how to fix them:
- More plugs - The thing I can't stand most is watching people walk around aimlessly trying to find power ports on the walls of airports ... and worse sitting on the floor in the terminal because the only one they could find is the one by the trashcan that they obviously use for when they vacuum. Install the plugs on the sides or underneath the seats.
- Don't charge us for a day if we are there for 2 hours - Hartford's airport has free internet. There may be more airports out there, but the major hubs I fly through (most recently Detroit, Minneapolis, Atlanta, and Denver) charge for internet access through AT&T, TMobile, etc. Why charge for a day pass if we aren't in the terminal for a whole day? Yes, many businesses will allow an employee to pay for the internet on the company dime ... but there should be more flexible plans available than a day pass. With that said ... Cleveland allowed me to purchase 2 hours for $3.99 ... Good move Cleveland.
- Give us more desk space - Even if it is a collapsable desk/tray like on the plane itself. I know it is a "lap"top, but let's be honest ... putting it on a countertop is always more comfortable.